Services

What does the MCOE do?

The Meridian Center of Excellence provides presentations and activities, and facilitates services:

Presentations are scheduled at the convenience of the requestor and the MCOE

Managing Change Presentations

Managing Change – Part 1 – activities included – 2 hours

  • Develop the context and framework to understand change
  • Provides tips and tools to move through change
  • Understand what change feels like from an individual, group and organizational perspective (emphasis on group perspective)

Managing Change – Part 2 – activities included – 2 hours

  • Further develop the context and framework to understand change
  • Provides tips and tools to move through change
  • Understand what change feels like from an individual, group and organizational perspective (emphasis on individual and organizational)

Resiliency (employee and employer/manager) –  activities included – 2 hours

  • Techniques to cope with stress and ambiguity in the workplace
  • Define resiliency
  • Why is resiliency important
  • What makes up employee well-being
  • Behavior, tips and activities for employee resiliency (e.g. learning how to respond rather than react)
  • Behavior, tips and activities to help employers/manager promote/achieve resiliency
Process Mapping and Re-engineering Presentations

Process mapping and re-engineering exercise – 1-2 hours depending on need

  • Learn how to process map your current processes
  • Document and categorize pain points discovered in your processes
  • Experience doing a re-engineered process
  • How to start re-engineering after you have mapped or understood current processes
Agile Presentations

Introduction to Agile – activities included – 2 hour minimum

  • Learn the principles of the Agile methodology
  • Learn the Agile scrum framework
  • Participate in an exercise to experience Agile principles
  • Scaled Agile (Scrum of Scrums, Big Room Planning, SAFe ) is not included
Meridian Presentations

What is Meridan

  • Defines Meridian from the people, technology, processes and change perspectives
  • Describes the benefits of Meridian
  • Meridan vision
  • Why you should care about Meridian
  • Define the Meridian Center of Excellence (MCOE)
Facilitation Services

Services are prioritized based on the Meridian prioritization criteria and needs of the functional area.

  • Managing change when adopting a new process, and goal setting to implement the re-engineered process
  • Current process mapping
  • Process streamlining / re-engineering
  •  OnBase workflow design